Switch off any other devices operating in the 2.4 GHz radio spectrum, such as mobile telephones, etc., or move their antennas further away from your computer.Move the device closer to your computer.Try connecting the wireless receiver to a USB extension cable, and place it on your desktop or somewhere in sight of the Wacom device.Remove any metallic objects that may be in the line of sight between your Wacom device and the Wacom wireless receiver attached to your computer.To improve the wireless connection and optimize device performance: This may be caused by interference from other radio sources, obstructions in the radio wave path, excessive distance from the computer, or a combination of those factors. DisplayLink Graphics Our DisplayLink technology makes it simple to connect any display to any computer that supports USB or Wi-Fi and provides universal. This slim, compact pen tablet is built to last and features a 10-inch active area, three unique creative application tools, and the pressure-sensitive Wacom Pen 4K. If your screen cursor lags behind the pen movement on the device or move erratically, or if you see excessive straight line segments when drawing in graphics applications, your wireless connection may not be able to transmit all of the data from the device with the necessary speed. The Wacom Intuos Pro medium is tailored for your passion to draw, paint digital watercolors, or retouch photos on a Mac or PC. The battery can be purchased separately. See Ordering Parts and Accessories. If either one is lost or damaged, you will need to purchase a new wireless accessory kit. Otherwise, it means the device is off.Note: The wireless module and receiver are factory paired. Press and hold the Touch Ring center button on your device for three seconds. If connected to a wall adapter by USB cable this indicates the battery is fully charged. If your device is connected to your computer by USB, disconnect the USB cable. Information is conveyed by the status and color of the LED: LED Color Repeat the connection steps at the beginning of this page with your second computer.Confirm the driver is installed on your second computer.The LED on the device will turn off to indicate the connection has been lost.Unpair your device from your first computer in the computer's Bluetooth menu.If the first computer is on and within range of the device:.The blue LED will stop blinking when the connection has been restored.Ĭonnecting wirelessly to a second computer.The blue LED will quickly blink while reconnecting with your computer.If your model does not have a power button, press the Touch Ring center button.When not used for 30 minutes your device will automatically turn off to preserve battery charge and extend battery life. Unpair other Bluetooth devices, especially any that transfer a large amount of data, such as headphones, speakers, or storage devices.Move your device closer to your computer, and make sure that the space between the computer and the device is clear.Update your operating system to the latest version.Check Updates in Wacom Center to make sure that you are using the latest Wacom driver and device firmware.If you are not using a compatible version, install a compatible Bluetooth adapter. Check what version of Bluetooth your computer or adapter is using.If not, purchase and install a Bluetooth adapter. Check to see if your computer has a built-in Bluetooth antenna.Tips for improving Bluetooth connectivity The blue LED will stop blinking when your device is connected.Īfter you pair your computer to your device, you can switch between a Bluetooth and USB connection by plugging and unplugging the USB cable.Click Pair or complete the pairing process per your operating system's instructions.In your computer's Bluetooth menu, select your device's name when it appears.The blue LED slowly blinking indicates the device is discoverable by Bluetooth.If your device was previously connected to a computer which is now off or out of range, the blue LED above the power button will blink quickly.If your model does not have a power button, press the Touch Ring center button until the blue LED starts to blink slowly.
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